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Context is everything.
Detailed stories on technology startups, business and economic current affairs.
Detailed stories on technology startups, business and economic current affairs.
A revised payout system introduced on Monday by the Zomato-owned grocery delivery company will result in lower earnings, workers say.
Editor's note: Blinkit’s operations were hit on Tuesday in some parts of Delhi NCR after several delivery partners went on strike against a revised payout system introduced at midnight on Monday. The new structure requires delivery partners to book “gigs”—time slots—and complete the assigned targets. Under this system, the partners are paid per km travelled to deliver orders and are also given incentives for completing an earnings target. The main change, says a delivery partner from Greater Noida, asking not to be named, is that the Zomato-owned quick delivery service no longer gives a fixed base pay per delivery. This means that delivery riders are only paid per kilometre travelled, with the rate being Rs 9-12 per km, depending on the time of day. “Earlier, we would get Rs 25 per order, and an additional Rs 5-7 as incentives, which would make up to Rs 30-32 per order. Now it’s Rs 10 per km and Blinkit has dark stores in close vicinity of the majority of delivery locations. We hardly get orders for 1 to 2 km or less. We would only …
Complaints about instant delivery of spoiled food items are everywhere. It all comes down to the nature of dark-store operations and the fact that no one cares.
Investors eager to ride India’s quick-commerce boom are already losing confidence in Swiggy. A Rs 7,300* crore war chest and little urgency, its restraint is starting to hurt.
The quick-commerce platform’s surge pricing, despite dropping its 10-minute delivery promise, means customers may be paying for riders who did not show up.
