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Context is everything.
Detailed stories on technology startups, business and economic current affairs.
Detailed stories on technology startups, business and economic current affairs.
For generations, companies have been trying to solve for customer service. A deep dive into why they continue to do a piss-poor job of it
It took Harish Kanchan six years, eight lakh rupees and the might of an online forum to not set his car ablaze. Turning his sedan into toast would have been an act of desperation for the tenacious businessman, who’d managed to bring an automobile manufacturer to its knees. But even the best fighters get desperate. If at all he was to lose, Harish thought, he wouldn’t go down quietly.
There should never have been a fight in the first place. Harish, who was driving from Mumbai to Nashik 11 years ago, had met with an accident. He was lucky to …
India’s grocery and food delivery platforms are increasingly displaying misleading images of food using artificial intelligence, defeating the very purpose of buying online.
A quarter with subscriber gains portends well for the telecom operator, but its underlying metrics tell a more cautious story.
The popular super app startup is seeing widening losses, Dubai’s financial zone wants more wealth and Aramco’s big quarter.
