Why Indian airlines are bad at handling drunk, unruly passengers
The absence of a limit on drinks served to long-haul passengers, exemptions based on class of travel and letting the crew decide when a flyer has had one too many are compounded by the regulator’s hesitance to act.
We rarely make our stories free to read. This one is, so make the most of it.
We publish over 500 original, detailed stories every year on startups, corporates, stock markets and economic current affairs.
No payment details required
$99 for one year
More in Chaos
You may also like
Air India is Chandrasekaran’s cross to bear
The AI171 crash has handed the Tata Sons chairman the biggest crisis of his career. What he does from here on will define his and the group’s legacy.
Budget IndiGo finds business class to be a ‘Stretch’
A premium offering from India’s largest airline has not evoked the expected response from flyers and just goes to show that breaking away from its low-cost DNA isn’t easy.
With a business class, IndiGo takes aim at Air India’s ‘premium’ tag
Days after Vistara’s merger with Air India, the country’s largest airline is hoping to wean away some of the full-service carrier’s customers. The risk? Complicating its own business model.