Why Indian airlines are bad at handling drunk, unruly passengers

The absence of a limit on drinks served to long-haul passengers, exemptions based on class of travel and letting the crew decide when a flyer has had one too many are compounded by the regulator’s hesitance to act.

21 January, 202311 min
0
Google Preferred Source Badge
Share
Getting your Trinity Audio player ready...
Why Indian airlines are bad at handling drunk, unruly passengers

Why read this story?

Editor's note: American writer William Cuthbert Faulkner once said, “War and drink are the two things man is never too poor to buy.” Now imagine if you are served free drinks on a flight. While it’s a great experience for the amount you’ve paid to travel, it may not always go well. As two recent incidents aboard Air India flights show. On 26 November, a passenger named Shankar Mishra urinated on an elderly woman, allegedly in an inebriated condition, in the business class cabin of a New York-Delhi flight. On 4 January, the Delhi police filed an FIR against Mishra on the victim’s complaint, following which he was arrested and the airline imposed a 30-day ban on him, extending it to another four months on Thursday.  Yesterday, the Director General of Civil Aviation fined Air India Rs 30 lakh and suspended the licence of the pilot of the said flight for three months.  Similarly, on 6 December, a drunk male passenger allegedly urinated on a female passenger’s blanket on a Paris-Delhi flight. Even though the man was apprehended by the Central Industrial …

You may also like

Chaos
Story image

Iran war: New attacks engulf the UAE, as the conflict drags on

Dubai International Airport and Fujairah port were once again disrupted on Monday. Separately, there is a new warning that this conflict could result in the region’s worst crises in decades.

Business
Story image

Rahul Bhatia is IndiGo’s good, and bad, news

Investors have backed the founder’s move to ease out the airline’s CEO and take charge in the interim. But they should be worried about the airline’s dependence on him.

Chaos
Story image

The Gulf Report: Aramco’s war warning and the chaos in Bahrain

The oil giant’s chief says the ongoing Mideast conflict and the consequent Strait of Hormuz disruption could have catastrophic consequences; a look at the conflict’s effect in Bahrain.