An energized Deepinder Goyal is reworking the food delivery business. The result so far has been a culture change that has sparked senior and middle management exits.
Deepinder Goyal didn’t like the message. Or more specifically, a snapshot of a conversation privately exchanged between two Zomato executives. One of them, a fairly senior product executive, had disagreed with something Goyal had said or done and expressed the same to his colleague, who in turn shared the conversation with Goyal. He was not in the least bit pleased that a colleague had disagreed with his point of view. So he pulled up the executive, yelled at him and fired him—all in a day.
Except that the next day, the team at Zomato realized that it needed the product …
Harveen is a co-founder at The Morning Context, and leads our Internet coverage, overseeing a team of reporters writing on startups and tech. She has previously worked as a media, consumer and tech reporter at The Ken and Mint. At The Morning Context, she writes on startups, venture capital, consumer and media businesses—from e-commerce to healthtech to streaming.
Editor, Internet
harveen@mailtmc.com
Mumbai