The resignation comes even as several attempts to revive the airline have come to a standstill.
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The increasing convergence of sales and service functions, with consequent non-stop pressure to meet targets, has seen employees jump ship in droves. This has the potential to adversely impact the financial institutions’ health.
Over the past few years, airfares have increased in India and competition has reduced, which has likely given IndiGo an edge with its market dominance.
It was hoped that the lawmakers would factor in the interests of aircraft lessors in case of defaults. Instead, the Bhartiya Vayuyan Vidheyak Bill, 2024 has turned out to be a damp squib.