Blinkit, Dunzo, Swiggy and Zepto are squeezing delivery partners

Attempts to cut costs and chart a course to profitability put companies on a collision course with gig workers.

Suppose you go in to work, try to mark your attendance and realize that you’re not able to. You enquire with the person concerned and they tell you that you are no longer an employee. That’s what happened to Vikas Kumar, a former delivery partner with grocery delivery app Blinkit, which launched its quick commerce business last December.

Kumar’s delivery partner account on the Blinkit app was deactivated on 20 September. “It’s been four days. They just say we don’t want you to work here,” says the 25-year-old during our conversation on a rainy day last month, outside Blinkit’s Rani …


Shivani Verma

Shivani is a former writer at The Morning Context. She reported and wrote on the intersection of society, technology and business. Before that, she wrote for Yesterday, our daily news product.