Furlenco is ghosting customers

As complaints pile up, the furniture rental company has been nowhere to be found.

Harsha Vardhan and his flatmates decided to move houses early last year. Around the same time, Furlenco had just launched its annual subscription service UNLMTD and it seemed like a renter’s dream—up to 12 pieces of furniture for a fixed charge, with one free relocation and the flexibility to swap furniture within a month. They jumped on it and paid a lump sum of Rs 78,000, clarified that they would need the relocation service soon and went on their way.

Eleven months later, Vardhan is frustrated. 

Last month, Vardhan reached out to Furlenco and requested a relocation, about two weeks …


Samiksha Goel

Samiksha covers all things startups at The Morning Context. She joins us from The New Indian Express, where she wrote stories on the retail and food sectors. Prior to that, she had covered startups and written various business features in the Deccan Herald.