Air India has a pilot problem

An acute shortage of pilots amid an ambitious fleet expansion exercise has brought to the fore simmering discontent among the airline’s aviators.

Campbell Wilson may have just had the toughest week of the six months he’s been at the helm of Air India. The pee-gate episode has revealed laxity among personnel in following protocols in such cases. The chief executive officer and the airline’s responses drew flak for coming too late. “There was no sign of empathy or humanity. Just process,” is how a senior executive from a rival private airline described Air India’s statements once the lid came off the incident of a passenger relieving himself on a septuagenarian woman co-passenger on a long-haul flight.  

Wilson, who joined Air India …

Author

Prince M. Thomas

Prince leads the newsroom at The Morning Context as managing editor. A fascination with the written word has taken Prince to some of the leading newsrooms across the country, including The Economic Times, Dow Jones Newswires, Forbes India and Moneycontrol. In a career spanning 20 years, Prince has led teams, managed pages, projects and special editions, and has authored The Consolidators, published by Penguin Random House in 2017.

Managing Editor

prince@mailtmc.com

Mumbai