Air India issues new liquor serving guidelines for crew members

While the Tata-owned airline has tightened rules for handling intoxicated passengers, it remains silent on the exemption of first and business class passengers.

After much criticism of its liquor serving policy to passengers on board, Air India on 19 January issued a circular to its cabin crew about a revised alcohol policy, effective immediately. 

This comes after the Tata group promised a review of the airline’s liquor serving policy, following an incident where a passenger urinated on an elderly woman, allegedly in an inebriated condition, in the business class cabin of Air India’s New York-Delhi flight. The Directorate General of Civil Aviation fined the Tata-owned airline Rs 30 lakh and suspended the licence of the pilot of the said flight for three months.  …


Shivani Verma

Shivani is a former writer at The Morning Context. She reported and wrote on the intersection of society, technology and business. Before that, she wrote for Yesterday, our daily news product.