The aviation minister’s often ill-considered decisions led to the airline’s losses ballooning and rivals overtaking it, resulting in a slew of corruption charges and investigations.
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Days after Vistara’s merger with Air India, the country’s largest airline is hoping to wean away some of the full-service carrier’s customers. The risk? Complicating its own business model.
Indian aviation is replete with failed attempts at integrating cultures of merged entities. Given the fissures and concerns in both airlines, have the Tatas done enough to buck the trend?
Over the past few years, airfares have increased in India and competition has reduced, which has likely given IndiGo an edge with its market dominance.