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The Ajay Singh-led airline may have claimed it has turned profitable, or has a positive net worth for the first time in a decade, but a closer look suggests otherwise.
The past two months have seen the founder and chief executive of the low-cost airline battle intense regulatory scrutiny and suspension of senior executives. While a smart management move has brought some peace, the airline’s troubles are far from over.
The increasing convergence of sales and service functions, with consequent non-stop pressure to meet targets, has seen employees jump ship in droves. This has the potential to adversely impact the financial institutions’ health.