A crop insurance app defeats Indian farmers

Launched to make the claims process under the Pradhan Mantri Fasal Bima Yojana easier, the glitch-prone app has actually made farmers’ lives a lot more difficult.

When a hailstorm destroyed nearly half the standing wheat crop on R’s farm in Madhya Pradesh this March, he turned to an app on his phone for help.

The app, called Crop Insurance, was launched in December 2018 by the government to facilitate filing of claims for crop loss under the Pradhan Mantri Fasal Bima Yojana, or PMFBY, the flagship crop insurance scheme that was launched by Prime Minister Narendra Modi in 2016. 

Developed as part of the government’s Digital India push, the app is one of the primary ways in which farmers can report crop loss. And, clearly …


Shivani Verma

Shivani is a former writer at The Morning Context. She reported and wrote on the intersection of society, technology and business. Before that, she wrote for Yesterday, our daily news product.