Food delivery partners run the risk but can’t count on cover

Insurance offered by Zomato and Swiggy involves a complex claims process with meagre payouts.

Two unfortunate incidents took place on 28 July this year.

Adil Ahmed Taher was on his way to deliver his fifth order of the day in the Hyderabad suburb of Gachibowli. It was 11 am and the 25-year-old was five and a half hours into his shift of eight hours and forty-five minutes. While crossing from a signal, his moped was hit by a tractor. After lying bleeding at the spot for 25 minutes, he was first taken to a nearby government hospital and then to a private facility. At 1 pm, just 21 days after signing on as a …


Shivani Verma

Shivani is a former writer at The Morning Context. She reported and wrote on the intersection of society, technology and business. Before that, she wrote for Yesterday, our daily news product.