Dunzo is stuck between a rock and a hard place

The quick commerce startup has to show a path to profit, dropping its dark store model for groceries, even as its relationship with Reliance cools.

15 February, 202312 min
0
Dunzo is stuck between a rock and a hard place

Why read this story?

Editor's note: Dunzo is changing its ways. The Reliance-backed hyperlocal delivery startup has been struggling to raise capital and is now reworking its business model again.  We reported last week that the company would be shutting down most of its dark stores, or locations where it held inventory for grocery deliveries (the bulk of its business). According to two former executives of the company, who asked not to be named, the startup is planning on delivering its Dunzo Daily grocery orders through regional supermarkets. The eight-year-old startup has seen multiple pivots and experimented with several ideas, but failed to generate revenue of any significance. According to two people—the first of the former executives cited above and an industry executive—Dunzo wanted to raise a planned round of funding in the middle of last year but received little interest due to concerns over its profitability and valuation. The management of the Bengaluru-based company has since switched its focus to reining in costs. Over the past few months, it has laid off employees, shut down dark stores, increased delivery times and brought down discounts.  Over …

You may also like

Internet
Story image

FabHotels pivoted to corporate travel for survival. Can it grow?

The challenges of running a budget hotel chain in India forced the decade-old company to quietly shift its focus to a travel management platform for corporate travellers. Now it must face challenges of another kind.

Internet
Story image

An appreciation of the late-mover advantage

From electric vehicles to quick commerce, finance to retail, India continues to be a market where late movers can always catch up.

Business
Story image

Conglomerates, duopolies and domination hamper India

The domination of a few business groups—conglomerates—is a defining feature of the country’s economy. This has been enabled by policy, leading to stifled innovation and hindered progress. All of this, in turn, exacerbates inequalities.