Behind Air India’s crew shortage

Cabin crew fatigue and mismanaged training practices threaten to hurt the Tata-owned airline’s ambitious turnaround plans.

On 29 March, Air India’s cabin crew received an updated version of their contract renewal policy. S, who declined to be named, wasn’t amused. As per the circular, which was effective immediately, S’s contract renewal could be impacted if they frequently reported sick or refused to take any scheduled flight. “This is nothing but dictatorship,” says S. 

Over the past few months, S has been forced to call in sick often. “I have been falling sick due to excessive flying. In the last two months, I have taken sick leave several times,” they say. “I’m still on medication, but continue …

Author

Shivani Verma

Shivani is a former writer at The Morning Context. She reported and wrote on the intersection of society, technology and business. Before that, she wrote for Yesterday, our daily news product.

Writer

shivani@mailtmc.com

Delhi