Campbell Wilson’s struggles at Air India

The airline has made considerable strides since he took over as CEO two years ago. But it still seems to be stuck in personnel problems and operational issues, with no respite in sight.

On 16 June, Campbell Wilson completes two years as Air India’s chief executive and managing director. Enough time for a CEO to get a grip on the company, understand its culture and chart a growth path. Instead, Wilson seems to be struggling to find his footing in an airline that has been hit by one bad headline after another, unable to calm its jittery employees or passengers. 

Look at what unfolded last fortnight. 

On 31 May, the Directorate General of Civil Aviation—India’s aviation watchdog—sent a show-cause notice to Air India after two flights to San Francisco, from Delhi and Mumbai, …

Author

Prince M. Thomas

Prince leads the newsroom at The Morning Context as managing editor. A fascination with the written word has taken Prince to some of the leading newsrooms across the country, including The Economic Times, Dow Jones Newswires, Forbes India and Moneycontrol. In a career spanning 20 years, Prince has led teams, managed pages, projects and special editions, and has authored The Consolidators, published by Penguin Random House in 2017.

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