gig economy
22 ARTICLES
Eternal, Swiggy, Zepto are all unskilled worker arbitrage businesses
Exploitation of unskilled workers is at the heart of quick-delivery service businesses in India. They should be valued for what they are and not what they pretend to be, a trait that has taken a devious form of wanting it both ways.
04 Jan 2026
Can India’s kirana stores survive the quick-commerce disruption?
India’s neighbourhood shops withstood organized retail and e-commerce, but quick commerce’s speed and shifting consumer behaviour might finally break their resilience.
10 Nov 2024
Finally, a safety net for gig workers
Rajasthan’s new legislation is the first step towards the formalization of the gig economy.
28 Jul 2023
Urban Company’s customer ratings are squeezing its workers
Partners working for the home services company are up against an opaque ratings system and a cancellation policy centred around meeting unreasonable expectations.
14 Jul 2023
Blinkit quietly raises payout rates for delivery partners
Riders confirm that a new rate card issued on Thursday carries the promise of higher pay, but remain sceptical about the company’s intentions.
21 Apr 2023
Blinkit is endangering the gig economy
Under pressure to show profitability, the grocery delivery company is pushing gig workers to a point of no return.
19 Apr 2023
India’s women gig workers are on their own
Over and above long hours and declining wages, it is the indifference to their safety that women gig workers have to tackle on a daily basis.
18 Feb 2023
PhonePe’s path to an IPO is a long one
The Walmart-owned fintech startup isn’t likely to file for a public listing before 2024, as it kicks off a range of expansion plans.
04 Nov 2022
Blinkit, Dunzo, Swiggy and Zepto are squeezing delivery partners
Attempts to cut costs and chart a course to profitability put companies on a collision course with gig workers.
15 Oct 2022
How Ola Fleet Technologies duped thousands of drivers
False promises, allegations of fraud and over Rs 1,000 crore in cumulative losses bring Ola’s car leasing business to a grinding halt.
10 Aug 2022
