Even as the low-cost carrier faces customer ire, its delicate financial condition and questionable practices raise doubts about the conglomerate’s future in aviation.
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Over the past few years, airfares have increased in India and competition has reduced, which has likely given IndiGo an edge with its market dominance.
It was hoped that the lawmakers would factor in the interests of aircraft lessors in case of defaults. Instead, the Bhartiya Vayuyan Vidheyak Bill, 2024 has turned out to be a damp squib.
While the airline touts its initiative as a step towards ‘girl power’, concerns abound about privacy, how it unfairly shifts the responsibility onto female travellers and having to pay a lot more.