The turbulence within SpiceJet

In trying to keep costs in check at his loss-making airline, chairman Ajay Singh may have created a toxic work atmosphere and poor safety culture.

Chief of flight safety is a critical position at an airline. The person has to ensure safety practices, keep an eye peeled for any incident or accident, and do a prompt investigation if one takes place. In nearly all airlines, the post is held by a senior captain or industry veteran with decades of experience. 

SpiceJet, India’s second largest low-cost carrier, also has one. But few are convinced of the choice chairman and managing director Ajay Singh has made in Anushree Varma. It’s not just because Varma had flight incidents in the past. “Nearly all pilots have an incident or …