The move was long-awaited yet came as a surprise to the industry, driven in large part by a changing of the guard.
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The promise of a full refund on an Apple Watch for those walking 15,000 steps a day has turned into an unmitigated PR disaster for both companies after they failed to keep their word, citing vague and arbitrary reasons.
The increasing convergence of sales and service functions, with consequent non-stop pressure to meet targets, has seen employees jump ship in droves. This has the potential to adversely impact the financial institutions’ health.
The Indian government wants someone who toes its line in the RBI chair. The economy needs someone who can rise above being a yes-man.