Snowballing customer ire has brought to the fore a deeper rot within the joint venture between the Tatas and Singapore Airlines, heightening the uncertainty on the airline’s future.
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A premium offering from India’s largest airline has not evoked the expected response from flyers and just goes to show that breaking away from its low-cost DNA isn’t easy.
The partnership between his InterGlobe Hotels and French multinational Accor poses a serious challenge to the leadership of Tata’s IHCL and American multinational Marriott in the hospitality business.
The Ajay Singh-led airline may have claimed it has turned profitable, or has a positive net worth for the first time in a decade, but a closer look suggests otherwise.