/
•
•
More than two years in, the neobanking startup has been beset by challenges—but a fresh push for credit products may get it rolling.

Editor's note: When Jitendra Gupta raised $24 million in September 2019 to fund his second venture, the industry was buzzing with expectations. It was one of the largest Series A rounds India had ever seen at the time, second only to CRED’s $25 million in September 2018. Gupta had a track record as a successful fintech founder and operator. Along with his co-founders, he pulled off one of the Indian fintech industry’s biggest exits by selling payment gateway startup Citrus Pay to Naspers-backed PayU for $130 million in 2016. The deal saw early investor Sequoia Capital book more than 4x returns on its initial investment of $10 million. His next gig as the managing director of PayU lasted a little less than three years but was impactful. Here, Gupta scaled up PayU’s digital lending arm Lazypay to launch one of the first renditions of deferred payments on a wallet in India, a service now known more commonly as “buy now pay later”, or BNPL. He had, in this time, built connections at top banks, gained clout among peers, and recognition at top …

The RBI’s unusually harsh order raises deeper questions about management credibility—and whether investors should take assurances at face value.
The regulator’s proposals to introduce checks and safety features in instant payments, if implemented, may end up testing banks.
Atanu Chakraborty’s resignation does not appear as damaging as the bank’s response to it. The ‘all is well’ narrative needs an independent audit.