BookMyShow’s CEO has been summoned by the police over allegations that it indulged in ticket scalping for the upcoming Coldplay concert. Meanwhile, Zomato has announced users can resell tickets on its platform.
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With the food delivery business at a near standstill, Zomato needs its quick commerce arm to best the competition—no easy task when the top three players are neck and neck and more look to join the race.
India’s neighbourhood shops withstood organized retail and e-commerce, but quick commerce’s speed and shifting consumer behaviour might finally break their resilience.
From tea leaves to iPhones, the country’s quick-commerce platforms are reshaping urban retail while proving sceptics wrong about their viability.