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Detailed stories on technology startups, business and economic current affairs.
The Chennai-founded SaaS company has been riddled with product and people issues ever since its IPO. Its new American CEO now has a lot to fix, build and rebuild.

So here is Freshworks, caught up in a relentless pursuit of the American dream. One that has been eluding the company for a while now.
In 2021, when the software-as-a-service (SaaS) company got listed, it didn’t seem like it would have as difficult a trajectory going forward. In fact, its billion-dollar initial public offering had made Freshworks—and founder Girish Mathrubootham—a story that every Indian startup aspires to. A great exit for investors, check. The first in its sector to seek a listing on Nasdaq, check. And finally, a stellar debut on the stock market, check.
Almost three years later, …
The instant house help business has become the centre of focus and investment at the home services company. But another fight may be brewing in its core business.
India’s grocery and food delivery platforms are increasingly displaying misleading images of food using artificial intelligence, defeating the very purpose of buying online.
Parent AceVector is headed for a public market debut next week. As much as 97% of its revenue comes from two businesses. One is already a listed entity, the other a missed opportunity.