The time has come to determine whether the electric scooter maker and its management, led by Bhavish Aggarwal, are incompetent or operating under malice.
The issue was with the HMI, or the human-machine interface. Three out of four were failing.
An HMI is the primary point of interaction between a rider and their vehicle. Basically, it is the operating system of a scooter. If this component fails, the entire operating system of a vehicle goes down. “HMIs [produced for Ola Electric] have a 75% failure rate,” says a person in the know, requesting anonymity. “Even for Ola Electric, which has been playing fast and loose with its manufacturing process, this is quite high.”
Earlier this year, when the manufacturer of the HMIs discovered this, …
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