Vishakha Mulye is ushering in big changes at the financial services company, in the process ruffling a few feathers.
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The CEO of the financial services business of the Aditya Birla Group has little to show for her near three years at the helm. That her digital push has turned out to be a dud only makes it worse.
Kumar Mangalam Birla-owned Hindalco faces its most serious challenge yet from Gautam Adani’s Kutch Copper. Neither side is willing to cede ground in a battle royal seen as a plus for copper-starved India.
The increasing convergence of sales and service functions, with consequent non-stop pressure to meet targets, has seen employees jump ship in droves. This has the potential to adversely impact the financial institutions’ health.