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The lender gets more than double the complaints of bigger rivals, driven by its frequent revisions of charges, the absence of a strong redressal mechanism and a management obsessed with growth.

Atanu Chakraborty’s resignation does not appear as damaging as the bank’s response to it. The ‘all is well’ narrative needs an independent audit.
The fund house has fallen behind its peers. What explains the sub-par performance?
The announcement of the deputy managing director’s retirement in August may have more to it than meets the eye.