16 ARTICLES
The announcement of the deputy managing director’s retirement in August may have more to it than meets the eye.
27 May 2025
A spree of unauthorized international transactions add to the woes of credit card customers impacted by the withdrawal of promised benefits. Will the private lender contain the fallout?
27 Mar 2024
Amid a crackdown by the RBI and dubious practices plaguing the industry, major banks are trimming many of their credit card offerings despite their popularity and business potential.
24 Mar 2024
The two-term CEO’s push for market share has imperilled the bank and his own future. RBI may be running out of patience.
11 Mar 2024
Five stories that offer insight into businesses and their leaders where realities and complexities often defy the external perception of all being “hunky-dory”
28 Sept 2023
The lender gets more than double the complaints of bigger rivals, driven by its frequent revisions of charges, the absence of a strong redressal mechanism and a management obsessed with growth.
03 Aug 2023
Axis, in particular is making its rewards programme less lucrative while also cracking down on potentially fake payments—something we’ve discussed before.
01 Aug 2023
A proposed central telecoms subscriber database and an alternative caller ID service that uses KYC data with telcos will end up creating more issues than they hope to resolve.
14 Mar 2023
An interim order by SEBI on last year’s front-running scandal is in the nature of a wake-up call for the fund house to address the issues that continue to dog it.
03 Mar 2023
The bank was pulled up last month over irregular transactions with Max Life, and there remain unasked and unanswered questions over its indirect stake in Niva Bupa.
16 Nov 2022