Ashok Kumar Gupta, the chairman of the Competition Commission of India, or CCI, in an interview last week waded into the murky waters of e-commerce regulation in India. The background was the release of the antitrust agency’s “Market Study on e-Commerce in India: Key Findings & Observations” that same week. The report, based on a seven-month study, makes detailed observations on the business model and practices of retail e-commerce platforms, foodtech firms and online travel agencies in India.
All of these companies have been locked in disputes with their partners: e-commerce companies with sellers and retailers; foodtech companies with restaurants; travel agencies with hotels. The complaints against the platforms are