CCI takes aim at e-commerce—will it hit?
Probably not. But it’s still worth understanding what the antitrust watchdog has to say.
Saif Iqbal
Saif Iqbal
14 January 2020

Ashok Kumar Gupta, the chairman of the Competition Commission of India, or CCI, in an interview last week waded into the murky waters of e-commerce regulation in India. The background was the release of the antitrust agency’s “Market Study on e-Commerce in India: Key Findings & Observations” that same week. The report, based on a seven-month study, makes detailed observations on the business model and practices of retail e-commerce platforms, foodtech firms and online travel agencies in India.

All of these companies have been locked in disputes with their partners: e-commerce companies with sellers and retailers; foodtech companies with restaurants; travel agencies with hotels. The complaints against the platforms are

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