What’s driving Paytm’s turnaround?

The fintech’s focus on financial discipline and profitable lines of business, combined with a change in who drives operations, has put it on a revival journey.

Paytm is charting an unexpected turnaround. The Noida-based fintech, in the December quarter of 2022-23, achieved what it calls “operational profitability” for the first time. On the occasion, its founder and CEO Vijay Shekhar Sharma stated, “We have achieved this milestone without losing sight of growth opportunities and keeping all compliances as well as risk factors under a strict watch.”

As milestones go, the importance of this one cannot be stressed enough. In April 2022, when the Paytm stock had dipped to Rs 571—less than a third of its listing price of Rs 1,950 in November 2021—Sharma, in a statement, …

Author

Ashwin Manikandan

Ashwin covered fintech and banking at The Morning Context. Previously, he was at The Economic Times, where he worked across the finance, tech and startup verticals, breaking stories related to India’s banking system, startups in the new economy, digital payments, insurance and cryptocurrencies.

Writer

ashwin@mailtmc.com

Delhi

Author

Ujval Nanavati

Ujval leads our Business vertical at The Morning Context. In a corporate career spanning 14 years, he has worked across startups, consulting firms, multinational corporations and large Indian companies, including India Infoline, ICICI, KPMG, Tata Steel and Jubilant Pharma. Ujval has been a freelance writer and trainer for eight years, with bylines in Forbes India and The Economic Times.

Editor, Business

ujval@mailtmc.com

Pune