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Millions of enumerators working for the country’s first-ever fully digital census are relying on an app so choppy that many have to go back to pen and paper.

On a blazing afternoon in June, Laxmi Singh holds her mobile phone and a pile of papers as she hurries her six-year-old son along in one of Lucknow’s residential neighbourhoods. The government-school teacher has no time to lose: she has to ask as many as 17 families a set of 33 detailed questions and upload all that data by evening on an app. One that is known to crash frequently.
“The app doesn’t work often. For many hours in the day, I stay glued to the screen, trying to feed data,” Singh, 34, sighs in weary resignation. It’s not like …
A census of the North-East community in Delhi by the police seeks personal details in the name of security, sparking profiling and privacy concerns.
Catchphrases are easy, but till social indicators don’t improve across sections of the population, no model of growth is complete or justifiable.