urban company
6 ARTICLES

Urban Company’s growth has hit India’s income divide reality
Last valued at upwards of $2 billion, the beauty and home services business gearing up for an IPO is too small and too susceptible to market challenges. Its draft papers are worth a look.
04 May 2025
Can Pyng help Swiggy break out of a rut?
An online marketplace for professionals is the company’s yet another attempt at building something of value, besides food delivery and quick commerce. There’s no telling whether it will work.
18 Apr 2025
Making sense of India’s 15-minute consumption story
Urban Company’s 15-minute help service is on point. The burden on women to be superhuman in an Indian household has created a market ripe for quick commerce.
15 Mar 2025
Urban Company’s customer ratings are squeezing its workers
Partners working for the home services company are up against an opaque ratings system and a cancellation policy centred around meeting unreasonable expectations.
14 Jul 2023
What should Urban Company do?
Evil, manipulative, unscrupulous. These are a few of the allegations levelled by the startup’s service partners. Its future depends on the choices it makes now.
24 Jan 2022
How Urban Company beat the COVID blues
Making sure migrant-partners do not return to their hometowns and stressing the safety of its home grooming and repair services help the startup emerge stronger from the pandemic-induced lockdown.
27 Nov 2020